Our NEW Lifeline team are now offering pre-programmed, easy to set up, plug in emergency alarms to give extra safety and security to those isolated or vulnerable residents who need it during this uncertain time. Personal interviews are done over the phone to ensure the right product for our customers. If you know of a friend or family member who needs some extra help, contact us on 01527 534060, or at www.newlifeline.org.uk

Why choose NEW Lifeline? NEW Lifeline has been helping people to continue living safely and independently within their own homes for over 30 years. We hold the highest platinum level of accreditation with the Telecare Services Association (TSA) which ensures that all services we offer meet the highest possible standards and that we meet strict performance targets..Our locally based Monitoring Centre is staffed 24 hours a day, 365 days a year by friendly, caring Operators and Telecare Installation Officers who are all fully trained and have completed enhanced security checks. Our Installation and Maintenance Service is available 7 days a week and on receipt of an urgent maintenance report we are committed to re-instating your Service within 48 hours.  What should I do now?  If you are interested in subscribing to the NEW Lifeline Service and wish to arrange a without obligation demonstration or if you require further information on our services and associated charges please: Telephone 01527 534060 or email  lifeline@bromsgroveandredditch.gov.uk You can also complete an application on line by visiting either www.redditchbc.gov.uk or www.bromsgrove.gov.uk and searching for the keyword ‘lifeline’. Following installation we offer a 21 day cooling off period during which time the equipment can be removed without charge or notice.
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